PRIVACY POLICY
Last Updated: 20 October 2026
1. Introduction
Welcome to Noqati (نقاطي). Your privacy is important to us, and we are committed to protecting your personal information.
This Privacy Policy explains how Noqati collects, uses, stores, and protects your information when you visit our website, use our services, or interact with businesses participating in our loyalty programs.
By using our website or services, you acknowledge that you have read this Privacy Policy.
2. Information We Collect
We may collect the following types of information depending on how you use our website and services.
Personal Information
When you contact us, register an account, or become a business partner, we may collect information such as:
Full name.
Email address.
Phone number.
Business name and business contact details.
Account login information.
Information you provide through contact forms or other communications.
Technical Information
When you visit our website, we may automatically collect certain technical information, including:
IP address.
Browser type and device information.
Pages visited and time spent on our website.
Website usage and diagnostic information.
Loyalty Program Information
Depending on the features available and the participating business you interact with, we or our service providers may process information related to loyalty program participation, including points, digital stamps, rewards, and redemption history.
The information collected will depend on the particular loyalty program and the services being provided.
3. How We Use Your Information
We may use your information for the following purposes:
To operate and maintain our website and services.
To provide and manage loyalty programs.
To create and manage business partner accounts.
To help participating businesses administer their loyalty programs.
To communicate with customers and business partners.
To respond to questions, inquiries, and support requests.
To process subscriptions and manage payments where applicable.
To improve our website, services, and user experience.
To detect fraud, prevent unauthorized access, and protect our services.
To comply with applicable legal and regulatory requirements.
We will only use personal information for purposes permitted by applicable law.
4. Sharing Your Information
Noqati does not sell your personal information to third parties.
However, we may share information in the following circumstances:
Participating Businesses: If you participate in a loyalty program operated through Noqati, relevant information may be made available to the business operating that program, such as your loyalty points, stamps, rewards, or redemption history.
Service Providers: We may share information with trusted providers that help us operate our website and services, including hosting providers, website maintenance providers, payment processors, and technical service providers.
Legal Requirements: We may disclose information where required by applicable law, a valid legal request, or a competent authority.
Business Transfers: If Noqati is involved in a merger, acquisition, restructuring, or sale of assets, information may be transferred where legally permitted and subject to appropriate safeguards.
We take reasonable steps to ensure that information shared with service providers is handled appropriately.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website traffic, and support website security.
Cookies may be used to:
Keep the website functioning correctly.
Remember user preferences.
Understand how visitors interact with our website.
Improve website performance.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
Where required by applicable law, we will request consent before using cookies that require it.
6. Data Protection and Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, online service, or electronic storage system can be guaranteed to be completely secure.
You are responsible for keeping your account credentials confidential and notifying us if you believe your account has been accessed without authorization.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including providing our services, maintaining business records, resolving disputes, and meeting legal obligations.
When information is no longer required, we will take reasonable steps to delete it or anonymize it, where appropriate and legally permitted.
8. Your Privacy Rights
Depending on applicable law and your circumstances, you may have the right to:
Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information.
Object to or request restrictions on certain processing activities.
Withdraw consent where processing is based on consent.
Request a copy of certain personal information in a portable format.
Complain to the relevant data protection authority.
To exercise an applicable right, please contact us using the details provided below.
We may need to verify your identity before responding to a request.
Please note that certain information may need to be retained where required by law or where another lawful basis applies.
9. Third-Party Services and Websites
Our website or loyalty programs may contain links to third-party websites, services, or platforms, including digital wallet services and payment providers.
These third parties may collect and process information under their own privacy policies and terms.
Noqati does not control the privacy practices of third-party services. We encourage you to review their privacy policies before providing personal information to them.
10. Children’s Privacy
Our website and services are not specifically directed at children.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law. If we become aware that we have collected information unlawfully, we will take appropriate steps to address the situation.
11. International Data Transfers
Depending on the hosting arrangements and service providers we use, your information may be stored or processed outside the country in which you reside.
Where personal information is transferred internationally, we will take the steps required by applicable data protection laws to ensure that the transfer is lawful and that appropriate safeguards are in place.
12. Business Partner Responsibilities
Businesses using Noqati to operate their own loyalty programs are responsible for ensuring that their collection and use of customer information comply with applicable privacy and data protection laws.
Participating businesses should inform their customers about how their personal information is used and ensure they have an appropriate legal basis for collecting and processing that information.
Noqati may process customer information on behalf of participating businesses to provide and maintain loyalty program services, depending on the services and arrangements in place.
The specific responsibilities of Noqati and each participating business may be further defined in the applicable service agreement.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business operations, technology, or applicable laws.
Any updated version will be published on this page with a revised “Last Updated” date.
We encourage you to review this page periodically to stay informed about how we protect your information.
14. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or would like further information about how we handle personal information, please contact us.
Company: Noqati (نقاطي)
Website: noqati.ae
Email: nooqatiuae@gmail.com
Location: United Arab Emirates
We will make reasonable efforts to respond to privacy-related inquiries within the time required by applicable law.